FAQs

BEFORE YOUR CAMP IN

What is Camp Quality's Camp In?

On Saturday 30th July, Camp Quality’s Camp In asks Aussies to pitch a tent or roll out a sleeping bag in their bedroom, living room, backyard or away camping to fundraise in support of kids impacted by cancer. 

How do I Camp In?

It's easy!

1. Sign up online here and you'll receive your very own fundraising page

2. Ask your friends for support

3. Sleep away from your bed on Saturday, 30th July

How much does it cost to register?

Registering for Camp In is completely free! Sign up now!

When do I Camp In?

Camp Quality’s Camp In will take place on Saturday, 30th July, 2022.

Who can participate? 

Camp In is open to anyone and everyone. It’s the ideal family camping activity where you can pitch a tent or roll out a sleeping bag in your bedroom, living room, backyard or away camping.

I want to get my workplace involved. How can I do this?

Your place of work can get involved in Camp In by signing up as a workplace team here. Once you have signed up, you can share your team page link and ask staff to join your team. If you need any assistance in setting up a team for your workplace, please email tamara@campquality.org.au.

What support will I receive from Camp Quality?

Our Camp In team will support you every step of the way with your fundraising. We will be there from when you sign up right through to the night of Camp In on Saturday, 30th July!

Will Camp In go ahead in 2022 if any COVID-19 developments were to arise in Australia?

Yes. In the event we need to go into another lockdown, Camp In is a virtual camping event that you can do in your own home – either in your living room or backyard. 

Once I’ve signed up, what’s next?

After you sign up you will receive a confirmation email with login details for your online fundraising page. This will include instructions on how to personalise your page and share it with your friends. We will be here to help you every step of the way throughout your Camp In adventure.

FUNDRAISING

How do I let people know I'm taking part in Camp In? 

You can spread the word by simply posting on Facebook, sending out an email and SMS message, or giving your family and friends a phone call. For more ideas, visit our Fundraising Tips Page here.

Are there any tips and tricks for fundraising? 

Click here to get some basic tips and tricks to get started with your fundraising. Don’t forget your dashboard includes everything you need to spread the word about your challenge.

Are there any rules about fundraising I should know about?

Yes, there are rules to ensure your fundraising is compliant with local fundraising legislation in your state or territory. When you sign up, you will receive an email from us with an Authority to Fundraise and Terms & Conditions to help with your compliance. If you have any questions regarding this, please email tamara@campquality.org.au.

MY FUNDRAISING PAGE

How do I set up my online fundraising page?

Once you’ve signed up, you’ll automatically be given your very own fundraising page where you can update your profile image, explain why you're camping in, and share photos with your friends and family. You can kickstart your fundraising by donating to your own page. Research shows those who do this raise one-and-a-half times more! Make sure you share your page link on Facebook or Instagram so your friends know what you’re doing and can support you.

How do I join a team? 

Joining a team is easy! Go to the Team Page. If you can't find it, use the 'find a friend' search bar in the top right-hand side of the website, and type in the team page you're looking for. Click on the 'Join us' button, which will direct you to the sign up form. Once you've completed this form, you will be part of the team.

I'm having trouble using my online fundraising page.

If you need help please send an email to tamara@campquality.org.au with your page details and we’ll get in contact with you.

I created two fundraising pages by mistake, how do I delete one?

We can remove the duplicate page for you. Send an email to tamara@campquality.org.au with your page details and we’ll get this fixed ASAP.

I have lost the login details for my online fundraising page.

Please get in touch with us via email tamara@campquality.org.au or call (02) 9876 0559, and we’ll be able to resend the details to you.

What is the link to my online fundraising page? 

You would have received this link in your initial registration confirmation email. If you can’t find it, please get in touch with us at tamara@campquality.org.au.

How do I change my profile picture on my online fundraising page?

You can login into your online fundraising dashboard here and follow the steps to change your profile picture.

What are badges?

Once you sign up and have your online fundraising page, you will be able to earn and receive virtual badges to mark milestones for your Camp In. Your badges are displayed on your online fundraising page. Find out what badges you can earn by visiting your dashboard.

DONATIONS

Do I need to remit the funds donated to my online fundraising page? 

You don’t need to worry about the funds on your online fundraising page, as these donations come straight through to Camp Quality.

How do I get my supporters to donate?

Check out our fundraising tips on the Camp In website at the resources page! Remember the more people you tell, the more successful you will be with fundraising. Direct friends, family and colleagues to your fundraising page by emailing them the link or share your page on Facebook.

How can someone sponsor me by credit card?

People can make a donation using credit card or PayPal on your online fundraising page. Once the donation has been made, the donor's name and amount donated will appear at the bottom of your page (unless they choose to remain anonymous) and your page fundraising tally will automatically update with their donation. They will receive an automatic tax-deductible receipt via email as well.

I've received a cash donation. What do I do?

If you’ve received cash and want to add it to your Camp In page, all you have to do is:
1. Login to your dashboard
2. Go to ‘My Donations’ and click ‘Add Offline Donation’. Then fill in the details to issue a receipt to the individual/team who gave you the cash

Alternatively, you can download our remittance form and use your page name as the fundraising reference number. Once you’ve completed the form and made the deposit, please email it through to tamara@campquality.org.au.

Please note, all funds received via your online fundraising page go straight through to Camp Quality's bank account.

I've raised funds on Facebook but they're not showing up on my page! 

Facebook donations are handled by a third party, and unfortunately we can’t sync these donations with your personal fundraising page due to limitations with the Facebook Donate functionality. We advise you do not use the Facebook Donate button to raise funds, and recommend you simply share the link to your fundraising page on your social media pages. If funds have been donated via the Facebook Donate button, please email tamara@campquality.org.au.

AFTER YOUR CAMP IN

Can I get the funds I raise matched by my employer?

Yes! Don't be afraid to ask your employer to sponsor any donations raised by dollar matching. Let us know if you need help asking your workplace by emailing: tamara@campquality.org.au.

Will I receive a certificate?

Yes! After your Camp In, you can download your certificate on the Resources page.