Frequently Asked Questions

Before your Big Walk

Will the event still go ahead in 2020 given the current COVID-19 developments in Australia?

Yes. Big Walk for Little Kids is a virtual walking challenge event which you can do in your own home or around your neighbourhood. 

What is Camp Quality's Big Walk for Little Kids?

Camp Quality’s Big Walk for Little Kids is a fun ‘virtual' walking challenge, starting on Thursday 1st October 2020 for the month of October.

How do I join the challenge?

All you have to do is commit to walking either 25km, 50km, or 100km for the month of October to join the challenge. Whether you walk around the block, on the treadmill or on your way to work, register here to get started.

How much does it cost to register?

Registering for Camp Quality's Big Walk for Little Kids is completely free! So you have absolutely nothing to lose, register now!

When do I start?

Camp Quality’s Big Walk for Little Kids starts on Thursday, 1st October 2020 for the month of October.

Who can participate? 

Camp Quality's Big Walk for Little Kids is a virtual walking challenge open to anyone and everyone that suits all fitness levels! It’s an ideal ‘at home’ family challenge, an 'at work' team building exercise, or even a great excuse to get active, feel great and support an important cause.

Where do the funds I raise go?

The money that you raise for Camp Quality will help over 7,000 kids facing cancer who are now waiting for the fun and safety of a Camp Quality Kids’ Camp; as regrettably, no Camp Quality Kids’ Camps have been held since the onset of COVID-19.

I want to get my workplace involved; how can I do this?

Your workplace can get involved in Camp Quality's Big Walk for Little Kids by registering here and setting up a team page. Once you have a team page you can share the link and ask your staff to join. If you need any assistance in setting up a team for your workplace, please email communityfundraising@campquality.org.au

How do I join a team? 

Joining a team is easy! When you register, select ‘register as a team’ and complete the details in the form. Once you’ve registered, you’ll receive a team fundraising page which you can share with family, friends or colleagues to join the Big Walk for Little Kids with you.

What support will I receive from Camp Quality?

Our Big Walk for Little Kids team will be there to support you every step of the way with your fundraising. We will be there from the point of registration right through to the finish line.

How many people can I have in my team?

As many as you like! There is no limit. Walk with 2 friends or 20! Just make sure you’re staying safe and socially distancing.

Fundraising Tips

How do I set up my online fundraising page?

Once you’ve registered, you’ll automatically be given a personal fundraising page where you can update your profile with details about your Big Walk for Little Kids and share photos with your friends and family. You can kick start your fundraising by donating to your own page, as research shows those that do this raise one and a half times more! Make sure you share the link on Facebook or Instagram so your friends know what you’re doing and can support you.

Once I’ve registered, what’s next?

After you register you will receive a confirmation e-mail with login details for your online fundraising page and instructions on how to personalise it and share your page with your friends. You’ll also receive our tips on how to upload your km's on your page. 

How do I get my supporters to donate?

Check out our fundraising tips on the Big Walk for Little Kids page. Remember the more people you tell, the more likely they are to support you. Direct them to your fundraising page by emailing them the link or share your page on Facebook.

Are there any tips and tricks for my fundraising?

Click here to get some basic tips and tricks to get started with your fundraising. Don’t forget your dashboard includes everything you need to spread the word about your challenge.

What are ways I can spread the word? 

You can spread the word by simply sending out invitations, writing emails, updating your Facebook page, sending an SMS message or giving your friends a phone call. For more ideas, email communityfundraising@campquality.org.au

Are there any rules about fundraising I should know about?

Yes, there are rules to ensure your fundraising is compliant with local fundraising legislation in your State. Camp Quality is here to guide you through this to ensure your event is compliant. Once registered, you will receive an email from us with your Authority to Fundraise and terms & conditions to help with your compliance.

Your online Fundraising page

I'm having trouble using my online fundraising page.

If you need help please send an email to communityfundraising@campquality.org.au with your page details and we’ll get in contact with you.

I created two fundraising pages by mistake, how do I delete one?

We can remove the duplicate page for you, send an email to communityfundraising@campquality.org.au with your page details and we’ll get this fixed asap.

I have lost the login details for my online fundraising page.

Please get in touch with us via email communityfundraising@campquality.org.au or call (02) 9876 0559 and we’ll be able to resend the details to you.

What is the link to my online fundraising page? 

You would have received this link in your initial registration confirmation email. If you can’t find it please just get in touch with us at communityfundraising@campquality.org.au

I want to change my profile picture on my online fundraising page.

You can login into your online fundraising dashboard here and follow the steps to change your profile picture.

Donations

What are badges?

Once you register and have your online fundraising page, you will be able to earn and receive virtual badges to mark the completion of your Big Walk for Little Kids tasks. Your badges are displayed on your online fundraising page. 

Do I need to remit the funds donated to my online fundraising page? 

You don’t need to worry about those as these donations come straight through to Camp Quality.

Are donations tax deductible?

Any donation over $2 is tax-deductible. A receipt will be sent to the email address you provide when making a donation. 

I’ve raised funds on Facebook but they’re not showing up on my page!

Facebook donations are handled by a third party, and unfortunately, we can’t sync these donations with your personal fundraising page due to limitations with Facebook Donate functionality. We advise you do not use the Facebook Donate button to raise funds and recommend that you simply share the link to your fundraising page on your social media pages without using the Facebook Donate button.

How can someone sponsor me by credit card?

People can make a donation using credit card or paypal on your online fundraising page. Once the donation has been made, the donor will appear at the bottom of your page (unless they choose to remain anonymous and your page fundraising tally will automatically update with their donation). They will receive an automatic receipt via email as well.

How do I upload cash 'offline' donations to my page?

If you’ve received cash and want to add it to your fundraising page, all you have to do is: Login to your dashboard, go to ‘My Donations’ and click ‘Add Offline Donation’. Fill in the details to issue a receipt to the individual/team who gave you the cash. If you get stuck, please send an email to: communityfundraising@campquality.org.au

Challenges and prizes

What are the Big Walk challenges? 

There are four Big Walk challenges with exicting prizes up for grabs! These include:

- Highest Individual Fundraiser

- Best walking outfit for him and her picture

- Most fun family walking group picture

- Most kilometres walked by an individual over 31 days

Click here for more information on how to enter and what the prizes are. 

How do I win? 

There are lots of prizes up for grabs! To win, you need to complete Big Walk challenges. Click here for more information on what the challenges are, how to enter and what the prizes are. 

When will I receive my prize?

If you win one of our challenges someone from Camp Quality will be in touch with you on how to redeem your prize. 

What are the competition terms and conditions? 

Please click here to see all the competition terms and conditions. 

Workplace Teams 

Can I sign up as a workplace?

Yes! Just register and create a team using your company or business name. You can asign a team captain to see who joins you team. If you want to make it private - just untick the 'public' box when registering. For help on registering, email partnerships@campquality.org.au 

Can I speak to someone about starting a corporate team?

Yes! We're here to help. Please get in touch by emailing us at: partnerships@campquality.org.au 

After your Big Walk for Little Kids

I've received a cash donation. What do I do?

If you’ve received cash and want to add it to your fundraising page, all you have to do is: Login to your dashboard, go to ‘My Donations’ and click ‘Add Offline Donation’. Fill in the details to issue a receipt to the individual/team who gave you the cash.

Can I get the funds I raise matched by my employer?

Yes! Don't be afraid to ask your company or business to sponsor any donations raised and dollar match! Let us know if you need help asking your workplace by emailing: partnerships@campquality.org.au