Frequently Asked

       Questions

Before your Big Walk

Will the event still go ahead in 2021 with the ever-changing COVID restrictions?

Yes. Big Walk for Little Kids is a virtual walking challenge event which you can do in your own home or around your neighbourhood. 

What is Camp Quality's Big Walk for Little Kids?

Camp Quality’s Big Walk for Little Kids is a fun ‘virtual' walking challenge, starting on Wednesday, September 1, 2021 for the whole month of September.

How do I join the challenge?

All you have to do is commit to walking either 25km, 50km, or 100km for the month of September to join the challenge. Whether you walk around the block, on the treadmill or on your way to work, sign up here to get started.

How much does it cost to register?

Registering for Camp Quality's Big Walk for Little Kids is completely free! So you have absolutely nothing to lose, sign up now!

When do I start?

Camp Quality’s Big Walk for Little Kids starts on Wednesday, September 1, and ends on September 30, 2021.

Who can participate? 

Camp Quality's Big Walk for Little Kids is a virtual walking challenge open to anyone and everyone, which suits all fitness levels! It’s an ideal ‘at home’ family challenge, an 'at work' team-building exercise, or a good excuse to get active, feel great and support an important cause.

Where do the funds I raise go?

The money that you raise for Camp Quality will help send over 700 kids facing cancer to camp, where they can have fun, make new friends, and have a much-needed break from cancer.

What support will I receive from Camp Quality?

Our Big Walk for Little Kids team will be there to support you every step of the way with your fundraising. We will be there from the point of registration right through to the finish line.

I want to get my workplace involved; how can I do this?

Your workplace can get involved in Camp Quality's Big Walk for Little Kids by signing up here and setting up a team page. Once you have a team page, you can share the link and ask your staff to join. If you need assistance in setting up a team for your workplace, please email mikaela@campquality.org.au.

Do teams have their own kilometer and fundraising goals? 

When you set up or join a team, you'll be asked to set a team fundraising goal. The funds which team members raise will automatically roll up into the team fundraising tally.

You do not need to set a kilometer goal for you team, kilometer goals only need to be set by indidvduals within the team. 

How do I join a team? 

Joining a team is easy! When you register, select ‘sign up as a team’ and complete the details in the form. Once you’ve signed up, you’ll receive a team fundraising page that you can share with family, friends or colleagues to join the Big Walk for Little Kids with you.

How many people can I have in my team?

As many as you like! There is no limit. Walk with two friends or 20! Just make sure you’re following your current state government COVID restrictions and staying safe.

Once I’ve registered, what’s next?

After you register you will receive a confirmation email with login details for your online fundraising page and instructions on how to personalise it and share your page with friends. You’ll also receive our tips on how to upload your KMs on your page. 

Fitbit & Strava

What steps/kms does my Fitbit record?

When using Fitbit you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone

Why can't I see my kms even though I am synced with Strava/Fitbit?

It can take approximately two to four days for your kms to sync to your profile.

Your online Fundraising Page

I'm having trouble using my online fundraising page.

If you need help please send an email to mikaela@campquality.org.au with your page details and we’ll get in contact with you.

I created two fundraising pages by mistake; how do I delete one?

We can remove the duplicate page for you. Send an email to mikaela@campquality.org.au with your page details and we will get this fixed ASAP.

How do I set up my online fundraising page?

Once you’ve signed up, you’ll automatically be given a personal fundraising page where you can update your profile with details about your Big Walk for Little Kids and share photos with your friends and family. You can kickstart your fundraising by donating to your own page, as research shows those that do this raise one-and-a-half times more! Make sure you share the link on Facebook or Instagram so your friends know what you’re doing and can support you.

What is the link to my online fundraising page? 

You would have received this link in your initial registration confirmation email. If you can’t find it, please just get in touch with us at mikaela@campquality.org.au.

Are there any rules about fundraising I should know about?

Yes, there are rules to ensure your fundraising is compliant with local fundraising legislation in your state. Camp Quality is here to guide you through this to ensure your event is compliant. Once registered, you will receive an email from us with your Authority to Fundraise and Terms & Conditions to help with your compliance.

I have lost the login details for my online fundraising page.

Please get in touch with us via email mikaela@campquality.org.au or call (02) 9876 0559 and we’ll be able to resend the details to you.

Do I need to remit the funds donated to my online fundraising page? 

You don’t need to worry about those as these donations come straight through to Camp Quality.

What are badges?

Once you register and have your online fundraising page, you will be able to earn and receive virtual badges to mark the completion of your Big Walk for Little Kids tasks. Your badges are displayed on your online fundraising page. 

I’ve raised funds on Facebook but they’re not showing up on my page!

Facebook donations are handled by a third party and, unfortunately, we can’t sync these donations with your personal fundraising page due to limitations with Facebook Donate functionality. We advise you do not use the Facebook Donate button to raise funds and suggest instead you share the link to your fundraising page on your social media pages, without using Facebook's button.

How do I change my KM goal?

Changing you KM goal is easy! Log into your dashboard and simply click 'My Fitness Activity', find 'Set your target distance' and type in your preffered goal. If you have any issues, just email mikaela@campquality.org.au 

I want to change my profile picture on my online fundraising page.

You can login into your online fundraising dashboard here and follow the steps to change your profile picture.

Fundraising Tips

How do I get my supporters to donate?

Check out our fundraising tips on the Big Walk for Little Kids page. Remember the more people you tell, the more likely they are to support you. Direct them to your fundraising page by emailing them the link, and or share your page on Facebook.

Are there any tips and tricks for my fundraising?

Click here to get some basic tips and tricks to get started with your fundraising. Don’t forget your dashboard includes everything you need to spread the word about your challenge.

Donations

Are donations tax deductible?

Any donation over $2 is tax-deductible. A receipt will be sent to the email address you provide when making a donation. 

How can someone sponsor me by credit card?

People can make a donation using credit card or PayPal on your online fundraising page. Once the donation has been made, the donor will appear at the bottom of your page (unless they choose to remain anonymous and your page fundraising tally will automatically update with their donation). They will receive an automatic receipt via email as well.

How do I upload cash 'offline' donations to my page?

If you’ve received cash and want to add it to your fundraising page, all you have to do is: log in to your dashboard, go to ‘My Donations’ and click ‘Add Offline Donation’. Fill in the details to issue a receipt to the individual/team who gave you the cash. If you get stuck, please send an email to: mikaela@campquality.org.au.

What are ways I can spread the word? 

You can spread the word by sending out invitations, writing emails, updating your Facebook page, sending an SMS message or giving your friends a phone call. For more ideas, email mikaela@campquality.org.au.

Workplace Teams 

Can I speak to someone about starting a corporate team?

Yes, we are here to help. Please get in touch by emailing us at: partnerships@campquality.org.au.

Can I get the funds I raise matched by my employer?

Yes! Don't be afraid to ask your company or employer to sponsor any donations raised and dollar match! Let us know if you need help asking your workplace by emailing: partnerships@campquality.org.au.

Can I sign up as a workplace?

Yes! Just register and create a team using your company or business name. You can asign a team captain to keep track of who joins your team. If you want to make it private, just untick the 'public' box when registering. For help on registering, email partnerships@campquality.org.au.

After your Big Walk for Little Kids

Can people still donate to my page after September?

Yes! Your profile will remain active until th 31st of October 2021.

I've received a cash donation. What do I do?

If you’ve received cash and want to add it to your fundraising page, all you have to do is: log in to your dashboard, go to ‘My Donations’ and click ‘Add Offline Donation’. Fill in the details to issue a receipt to the individual/team who gave you the cash.

Do I receive a certificate?

Yes at the end of you Big Walk you will be emailed your very own certificate of participation.

Camp Quality T-Shirts

What size am I? 

Our T-Shirts are unisex and fit large to size. Females advised to take one size smaller. Click here for the sizing chart.

How can I order a T-Shirt to wear for my Big Walk?

We have a limited number of T-Shirts available on the Camp Quality online store. Please visit https://shop.campquality.org.au/ to check out our fundraising T-Shirts. 

How much do Camp Quality's fundraising shirts cost?

Our fundraising shirts $49.95 each, including shipping and handling. 

Each T-Shirt has a QR code on the back with the message 'Support Me! To help kids facing cancer be kids.' 

Supporters can scan the QR code which will direct them to Camp Quality's 'Support a Friend' page where they can search your name to donate. This means you'll be able to use this shirt for all your future fundraising endeavors.  

T-Shirts have been sourced from an Australian company, owned and operated by a family for over 20 years.